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Cancelation / No Show
Policy

No Show Policy

1st Time
No Show

IT'S ON US!

No worries... we all get busy and forget.

2nd Time
No Show

50% DUE

We hate you missed our appointment... As a favor, we will only charge you half.

3rd Time

No Show

100% DUE

WE miss you!

But our stylists have been waiting...

Cancelation Policy

Please understand that when you forget or cancel your appointment with out giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you booked months ago.  Since the services are reserved for you personally, a No Show Fee will apply. 

As a courtesy, we will email to confirm your service two days prior to your appointment date.  However, if we are unable to reach you please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the No Show Fee. 

No Show
No Call

100% Service Cost

Same Day
Cancelation

50% Service Cost

Email reminders are sent out upon booking appointment and 48 hours prior to day of appointment.  If you need to cancel or reschedule a 24 hour notice is required in order to avoid cancelation fees. 

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